Terms of Service

Last updated July 5, 2026

These Terms of Service (“Terms”) are a legal agreement between you and BioTrackr (“BioTrackr”, “we”, “us”), the operator of the BioTrackr service. By creating an account or using BioTrackr, you agree to these Terms. If you don’t agree, don’t use the service.

1. What BioTrackr is

BioTrackr is a private dashboard that lets you sync data from devices and services you own, plan and track your own health protocols, and view your metrics over time. It is currently offered as an invite-only closed beta.

2. Not medical advice

BioTrackr is not a medical device and does not provide medical advice, diagnosis, or treatment. Everything in the app — including any AI-generated schedules, summaries, or notes — is for informational and organizational purposes only. It is not a substitute for professional medical judgment. Always consult a qualified healthcare professional before starting, stopping, or changing any protocol, medication, or supplement. You are solely responsible for your health decisions.

3. Eligibility

You must be at least 18 years old and able to form a binding contract to use BioTrackr. The service is intended for informed adults who manage their own health protocols.

4. Beta and invitations

BioTrackr is an invite-based closed beta. Accounts are approved individually, and we may add, change, or remove features as the product develops. We may limit or end beta access at our discretion.

5. Your account

  • Keep your login credentials confidential; you’re responsible for activity under your account.
  • Provide accurate registration information and keep it current.
  • Tell us promptly if you suspect unauthorized use of your account.

6. Acceptable use

You agree not to misuse the service. In particular, you won’t:

  • Break the law or use BioTrackr for anything illegal.
  • Attempt to access other users’ accounts or data.
  • Disrupt, overload, reverse-engineer, or attempt to bypass the security of the service.
  • Upload malware or use the service to harm others.
  • Resell or provide the service to third parties without our permission.

7. Your content

You keep ownership of the data and content you put into BioTrackr. You grant us the limited permission needed to store and process it so we can operate the service for you. How we handle your data is described in our Privacy Policy.

8. Subscriptions, billing, and trials

Paid subscriptions are billed through our payment provider, which acts as the merchant of record for the transaction. Where a free trial is offered, it runs for the stated period and, unless you cancel before it ends, converts into a paid subscription that renews automatically until cancelled.

You can cancel at any time; cancellation stops future renewals, and you keep access until the end of the current billing period. Prices are shown on our Pricing page. Refunds are governed by our Refund Policy.

9. Intellectual property

The BioTrackr software, design, and content (excluding your own data) belong to us and our licensors. These Terms don’t grant you any rights to our trademarks or branding.

10. Disclaimers

The service is provided “as is” and “as available,” without warranties of any kind to the fullest extent permitted by law. We don’t warrant that the service will be uninterrupted, error-free, or that any data, calculation, or AI output is accurate or complete. You use the service, and rely on its outputs, at your own risk.

11. Limitation of liability

To the fullest extent permitted by law, BioTrackr will not be liable for any indirect, incidental, special, or consequential damages, or for any health outcome arising from your use of the service. Our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim.

12. Termination

You may stop using BioTrackr and close your account at any time. We may suspend or terminate access if you breach these Terms or if we need to protect the service or other users. On termination, your right to use the service ends; data handling on closure is covered by the Privacy Policy.

13. Changes to these Terms

We may update these Terms as the service evolves. We’ll revise the “last updated” date and, for material changes, provide notice in the app or by email. Continuing to use BioTrackr after changes take effect means you accept the updated Terms.

14. Governing law

These Terms are governed by the laws of Indonesia, without regard to its conflict-of-laws rules.

15. Contact

Questions about these Terms: [email protected].